California Pumping & Sanitation, Inc

Alee was very helpful with assisting me in correcting my quote and getting my appointment scheduled. I will update my review once the work is completed. Thank you! UPDATE 1/6/25 The septic tank was pumped, and two risers were installed smoothly and in a timely manner. Everything was very coordinated between the pumping crew and the installers. Pacheco and Jose were both polite, hard-working, and professional. They left my place clean after the work was completed. Even the people I spoke with from their office were very professional and polite. I strongly recommend this company. Thank you!

I spoke with Alee at California Pumping & Sanitation regarding pumping a septic tank. This was my first time inquiring about this type of service. She was very courteous and helpful. She explained the services CPS performs along with the associated charges and helped me understand the process. It was her excellent customer service, in part, that made me comfortable using CPS.

We have been a customer of CPS for more than 7 years and have no complaints about their work. All those years they have provided great customer service and that's the reason why I recommend them to all of our aquaintances

This place is a SCAM company. They came to our property and told us they would charge $650 for pumping our septic. Then when they arrived they told us it was an additional $275 for digging up the access door. The door had less than one foot of dirt over it. Then when we told them we no longer trusted them because of their hidden fees they said that it was $600 for a cancellation fee. They then charged my credit card $1200 and lied and said that they sent TWO service trucks to my property. The entire thing is on camera, there was never a second truck. We are disputing with the credit card company. What a piece of trash this business owner is. Shame.

Nobody wants to have to deal with an emergency pump… on a task-filled Monday morning, no less. But California Pumping was awesome! Javier initially took my call and got me scheduled immediately. Allie, in the office, knew her stuff and kept me updated on an ETA. Israel was so nice, informative, professional and quick! Almost exactly two hours after my first contact with California Pumping, I was thanking Israel for his great job and waving Goodbye! I highly recommend this company and can say they’ve gained a repeat customer from this experience.

Pacheco was excellent in every way. He worked diligently to complete the task at hand within a requested timeframe. He was efficient, clear on explaining his findings, giving us options to a solution and completing the work without wasting time. He really showed respect to our need, time and money. He’s assistant Micheal was attentive and assisted Pacheco as he led him with efficiency to get the work done timely. I highly recommend them!! I can honestly say I will only be using CA pumping and definitely requesting Pacheco to continue the project at hand. Thanks for your professionalism and honest work! Olga

I spoke with Alli and she was great about helping me out. She secured the truck size that was needed, referred to the last service invoice for this location so she knew exactly what was needed for the job and she made sure I understood there was going to be a very slight price difference from the last time as there was a recent rate increase, which I really appreciated. She broke down the pricing in detail so I understood the total to be charged and was able to schedule at the time I needed. She was very friendly and accommodating and it was definitely a pleasure speaking with her. She did a great job!

Get ready for this! Alee, my customer service agent with California pumping, was MOST EXCELLENT! The absolute best customer service I have received in years and I have worked with many different companies being that I'm a real estate agent. She was kind, she was respectful, and she was thorough and extremely patient. I asked a ton of questions, and again, she was so incredibly patient. This company truly goes above and beyond for their clients. They are all inclusive, and the price and timing for what we needed was on point. I couldn't believe that we were able to get next day service. Thank you for employing such an incredible human being. I will most definitely be utilizing your services in the future. Thank you so much!